Shipping policy

 Shipping From Chinese Warehouse

Shipping Type	Shipping TypeCountry	Shipping Time
DHL/TNT/FedEx/UPS	All Countries	7-25 Business Days

 

Shipping From Local Warehouse

Warehouses	Shipping Type	Shipping Time	Country
US Warehouse	USPS	3 - 5 Business Days	United States
	UPS	3 - 5 Business Days
	FedEx	4 - 7 Business Days

 

Shipping Note

* We will ship your order in one business day once the payment is cleared.

* Delivery may be delayed due to covid-19. We are sorry for the inconvenience.

* We only ship the item to PayPal verified shipping address. Please make sure your shipping address is the same as PayPal.

* Import Tax: We do not cover any import Duty and Tax. The customer should be responsible for the Import tax.

* The shipping cost is not refundable under any circumstances.

* Shipping time usually takes 3-5 business days when products available in local warehouses at www.maxpeedingrodsus.com, and 7-25 business days to international addresses.

* Please only sign up for the package after you opened it and confirmed no shipping damages. For shipping damage case, please file it to the shipping company and get us the case number to ask for compensation for you.

FAQ 

Q: How much does delivery cost and how long will it take?

 A: You can check the delivery cost in the listing “estimate shipping” SECTION by selecting your country and entering your zip code. If it is not specified, please provide us your shipping address and zip code via email. Shipping time usually takes 3-5 business days when products available in local warehouses at www.maxpeedingrodsus.com, and 7-25 business days to international addresses.

Q: What payment methods do you accept?

A: We currently accept payment via PayPal & Credit Card. You can also use PayPal as a guest and pay using a debit or credit card.

When will my order be dispatched?

We will arrange the shipment in 1 business day after the payment is cleared.

Q: Can I amend my order?

A: Sorry no. Once the payment is cleared, we cannot amend any item(s), quantities, or add or remove items. We are also unable to change the delivery address. Therefore, please double check all the order information before making payment.

Q: What do I do if I have not received my order?

A: Please simply contact us via email, and then, we will get back to you as soon as possible with the update. Usually, we will follow up on every shipment until customers get their orders.

Q: What do I do if my product is faulty?

A: Please simply contact us via email, and then, we will get back to you as soon as possible. It will speed up the process if you could provide us some pictures or videos to illustrate the issue details.